Terms of Service

1. COMMUNICATIONS AND SMS TERMS

LimeLife Tax may communicate with you by email, telephone, voicemail, and other electronic methods in connection with inquiries you submit, services you request, or your client relationship with us.

Third-party service providers may assist us in delivering these communications on our behalf.

SMS/Text Message Communications

SMS Consent Communication

Phone numbers and SMS consent information obtained as part of the SMS opt-in process will not be shared with third parties or affiliates for their own marketing purposes.

Types of SMS Communications

If you voluntarily and affirmatively opt in to receive SMS/text messages from LimeLife Tax, you may receive conversational and informational messages related to:

• Appointment confirmations and reminders
• Follow-up messages regarding inquiries or requested tax services
• Tax service inquiries
• Requests for information or documents
• Account-related communications
• Billing or payment-related inquiries
• Service updates
• Customer service communications

Example message:

“Hello, this is LimeLife Tax. This is a reminder about your upcoming appointment on [Date] at [Time]. Reply STOP to opt out of SMS messages at any time.”

Message Frequency

Message frequency may vary depending on your interactions with LimeLife Tax. You may receive up to 2 SMS messages per week regarding your appointments or account status.

Message and Data Rates

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Methods

You may opt in to receive SMS messages from LimeLife Tax in the following ways:

• By checking the SMS consent checkbox on an online form

SMS consent is voluntary and is not required as a condition of purchasing any goods or services.

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message from LimeLife Tax.

You may also contact us directly at 314-391-8037 to request removal from SMS communications.

Help

For assistance, reply HELP to any SMS message from LimeLife Tax or contact us at 314-391-8037.

If you do not wish to receive SMS messages, do not select the SMS consent checkbox on our online forms.

Standard Messaging Disclosures

• • Message and data rates may apply.
  • Message frequency may vary.
  • Reply STOP at any time to opt out.
  • Reply HELP for assistance.
  • SMS consent is not required as a condition of purchasing goods or services.
  • Phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing purposes.
  • Please review our Privacy Policy for additional information regarding how we collect, use, protect, and share your information.

2. ONLINE SERVICES TERMS

By agreeing to these Terms of Service, you represent that you:

• Are at least the age of majority in your state
• Will not use our products for any illegal purpose
• Will not transmit any malicious code
• Will not violate any laws in your jurisdiction

3. GENERAL CONDITIONS

We reserve the right to:

• Refuse service to anyone
• Modify or discontinue services without notice
• Update these terms at any time
• Limit sales by geographic region or jurisdiction

4. ACCURACY OF INFORMATION

We strive to provide accurate information but:

• Cannot guarantee complete accuracy
• May contain historical information
• Reserve the right to modify content
• Are not responsible for decisions made based solely on site information

5. BILLING AND ACCOUNT INFORMATION

You agree to:

• Provide current and accurate account information
• Promptly update any changes to your information
• Accept our right to refuse or limit orders
• Accept our right to cancel orders at our discretion

6. THIRD-PARTY SERVICES AND LINKS

We may provide access to third-party tools and services:

• Without warranties or endorsements
• At your own risk
• Subject to third-party terms and conditions

7. USER SUBMISSIONS AND FEEDBACK

By submitting comments or feedback, you:

• Grant us right to use and publish the content
• Agree not to submit unlawful or malicious content
• Accept our right to monitor and remove content
• Remain responsible for accuracy of submissions

8. PROHIBITED USES

You are prohibited from using the site:

• For unlawful purposes
• To violate any laws or regulations
• To infringe on intellectual property rights
• To harass or discriminate
• To submit false information
• To transmit malicious code
• To collect others’ personal information
• To interfere with site security

9. DISCLAIMER OF WARRANTIES

We provide services “as is” and do not guarantee:

• Uninterrupted service
• Error-free operation
• Accuracy of results
• Meeting of expectations
• Correction of all defects

10. LIMITATION OF LIABILITY

LimeLife Tax Relief Experts, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors shall not be liable for any:

• Direct, indirect, or consequential damages
• Lost profits or revenue
• Lost data or costs of replacement
• Damages arising from service use
• Errors or omissions in content

11. INDEMNIFICATION

You agree to indemnify and hold harmless LimeLife Tax Relief Experts from any claims arising from:

• Your breach of these Terms
• Your violation of any laws
• Your violation of any third-party rights

12. GOVERNING LAW

These Terms shall be governed by the laws of the State of Missouri, United States.

13. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Changes will be posted on our website, and your continued use constitutes acceptance.

14. CONTACT INFORMATION

Questions about these Terms should be sent to:

LimeLife Tax Relief Experts

12747 Olive Blvd, Suite 300

Saint Louis, MO 63141

Email: staff@limelifetax.com

Phone: 314-391-8037